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| Southern Drawl Stumps Police Department's Speech Recognition Software |
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posted by Editor on Monday November 17, @05:13PM
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Regional accents continue to represent a significant challenge for some speech recognition software. This article from CNN reports that the Shreveport, Louisiana, police department is switching back to a touch-tone based phone system for routing callers to individual extensions because the speech-based system that had been used previously was unable to recognize callers with a "lazy mouth". More information is in this article from the Shreveport Times.
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